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INTRODUCTION

The terms and conditions set out herein below govern the use of TOM MANAS SDN BHD ('the Company') services offered and available on the website KELUAR.my and all related sub-sites ('the Site'). The User is advised to read them carefully as they affect the User's rights and liabilities under the law.

By using the Site, the User is deemed to have agreed to be bound by the terms and conditions set out in this agreement ('the Agreement'), as well as those terms and conditions incorporated by reference and/or implication.

The services herein are offered by the Company which has its registered office No. 189 Jalan Tun Razak, Unit B7-5, Megan Avenue 1, 50400 Kuala Lumpur, Malaysia.

The Company may amend the terms and conditions from time to time. The User will be notified of any amendments via announcement on the Site.

All content on the KELUAR.my website is copyrighted. As a user of this website, you may not copy, reproduce or publish any material on this site without prior consent from KELUAR.my.

These General Conditions govern and apply to anyone accessing or using the Website, the relationship between the Parties and the supply of any product on the Website (‘Product’) to the Customer.

By using the Website or purchasing any Product, you undertake to accept and be bound by these General Conditions and to comply with all applicable laws, regulations and rules in relation to your access to and use of the Website.

ORDERS

If you, in the capacity of a Buyer, place an Order to purchase a Product on the Website and the Order is accepted by the Seller, you are obligated to complete the Transaction with the Seller and to be bound by such additional terms and conditions specified by the Seller on the Seller Store on the Website, unless:

(a) The Transaction is prohibited by law or these Terms and Conditions;

(b) The Seller materially changes the Product’s description or the Product does not comply to the Seller’s description; or

(c) A clear error exists in the Product listing information which materially affects the terms of the sale.

An Order may be cancelled by a Buyer at any time before acceptance of the said Order by the Seller.

The Website shall notify a Seller of all Orders made, and upon the Seller’s acceptance of an Order, the status for the Transaction shall be reflected as “Preparing for Shipment”.

 

METHODS OF PAYMENT

Payment for Products purchased on the Website can be made via the following methods:

(a) Online banking

(b) Paypal

When making payment, you must only use payment methods that are legally available to you, and shall not fraudulently use any means of payment under another party’s name. Pursuant to the same, we reserve the right to take all such actions to review any payment Transactions and where deemed necessary, to suspend the processing of such Transactions until our investigations are complete.

If a payment is not received or payment method is declined, the buyer forfeits the ownership of any items purchased. If no payment is received, no items will be shipped.

DELIVERY OF PRODUCTS

Items will be delivered to the buyer once payment is received and confirmed by KELUAR.my, through courier service of our choice.

KELUAR.my will not be responsible for any damages of items happened during the courier process.